Privacy Policy

Privacy Policy

Effective Date: 20th August 2025
Last Updated: 20th August 2025

Tourhops | Globya Pte Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or use our website www.tourhops.com

1. Information We Collect

We may collect the following information:

a. Personal Information:

  • Name, email address, phone number, and other details you provide when contacting us, subscribing to newsletters, booking tours, or registering for services.

b. Usage Information:

  • IP address, device information, browser type, pages visited, time spent on the Site, referral source, and other interactions.

c. Cookies and Tracking Technologies:

  • We use cookies, web beacons, and similar technologies to improve user experience, analyze trends, and track usage patterns.

d. Sensitive Information:

  • We do not intentionally collect sensitive personal data such as race, health, or financial information unless voluntarily provided for service purposes.

2. How We Use Your Information

We use the information for:

  • Providing, maintaining, and improving our services and Site functionality.

  • Responding to inquiries, customer support, and bookings.

  • Sending updates, newsletters, and promotional communications (with opt-out options).

  • Understanding user behavior to enhance content, marketing, and service offerings.

  • Complying with legal obligations or protecting our rights.

3. Legal Basis for Processing (for GDPR Users)

Where applicable, we process personal data based on:

  • Consent: When you voluntarily provide information.

  • Contractual Necessity: To provide services you request.

  • Legitimate Interests: For Site analytics, security, and operational improvements.

  • Legal Obligations: To comply with applicable laws.

4. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Service Providers: Trusted third parties that perform services such as hosting, analytics, or marketing.

  • Legal Authorities: When required by law, regulation, or to protect rights and safety.

  • Business Transfers: In connection with mergers, acquisitions, or business restructuring.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal data. While we strive to secure your information, no method of transmission over the internet is 100% secure.

6. International Data Transfers

If your personal information is transferred outside Singapore, we will ensure appropriate safeguards are in place in accordance with Singapore PDPA and applicable international laws.

7. Your Rights

Depending on your location, you may have rights including:

  • Access, correction, or deletion of your personal data.

  • Withdrawal of consent where applicable.

  • Restriction of processing or objection to certain uses.

  • Data portability requests for international users under GDPR.

To exercise your rights, contact us at:
Email: hello@tourhops.com

8. Cookies and Tracking

We may use cookies and similar technologies for:

  • Functional purposes (remembering preferences)

  • Analytics (understanding user behavior)

  • Marketing (personalized ads, tracking conversions)

You can manage or disable cookies via your browser settings; however, some features may not function properly if cookies are disabled.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

10. Data Retention

We retain personal data only as long as necessary for the purposes outlined, or to comply with legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent revision. Users are encouraged to review this page periodically.

12. Contact Us

For any questions, concerns, or data privacy requests:
Email: hello@tourhops.com