Tour Hops offers a range of Singapore travel experiences, including attraction tickets, sharing coach tours, private transfers and combined holiday packages. Depending on your travel needs, you can book individual experiences or choose a package combining accommodation, transfers and sightseeing.

Browse our available tours, attractions, transfers or holiday packages. Select your preferred travel date, choose the available options, enter the required traveller details and complete the booking and payment process. Please review the inclusions and cancellation policy before confirming your reservation.

Once your booking is confirmed, you will receive a confirmation by email or through the contact details provided during booking. Some experiences may require additional processing time. If you do not receive your confirmation within the stated timeframe, please contact our support team with your booking details.

Inclusions vary by product. Each listing specifies what is included, such as hotel accommodation, breakfast, airport transfers, sightseeing tours or attraction admission tickets. Please check the individual product description and itinerary carefully before booking. Any item not specifically listed as included should not be assumed to be part of the package.

A sharing coach tour operates with other travellers on a scheduled itinerary and shared transport. A private tour or transfer is arranged for your booking or group, according to the selected service. Please check each product description for transport arrangements, pickup details and any additional services.

For bookings that include airport transfers, please provide accurate flight details, arrival or departure information, hotel details and passenger numbers. Your pickup instructions will be shared according to the booking arrangements. For standalone transfers, ensure that the selected vehicle can accommodate your group and luggage.

Pickup arrangements and ticket delivery depend on the product booked. For certain sharing coach tours, the final pickup time is communicated via WhatsApp on the evening before the tour, while attraction e-tickets may be sent closer to the activity date. Please follow the specific instructions provided for your booking and be ready at the designated pickup point on time.

Cancellation and amendment conditions vary by product. Some bookings may offer free cancellation up to 48 hours before the scheduled tour or activity, while others may be non-refundable. Please refer to the cancellation policy displayed on the individual product page before booking. To request a change or cancellation, contact our support team with your booking reference.

If your booking qualifies for a refund under its applicable cancellation policy, the refund will be processed according to the relevant terms and conditions. The time taken for the funds to appear in your account may depend on your payment provider and bank. Any applicable non-refundable charges will be handled in accordance with the stated policy.

Child and infant eligibility depend on the activity, attraction and transport arrangements. Age restrictions, child pricing, seating requirements and child seat availability may vary. Please check the product-specific conditions and enter the correct ages of all children when making your booking.

Tour schedules and itineraries may be adjusted due to weather conditions, traffic, operational requirements or unforeseen events. If the operator cancels an activity, any rescheduling or refund options will be handled according to the applicable product terms and the operator's cancellation policy. We recommend checking your messages before departure for any updates.

You can contact our customer support team via email at support@tourhops.com or by calling our toll-free number 1-800-TOUR-HOPS (1-800-868-7467). Our team is available 24/7 to assist you with any questions or concerns.

• Email: hello@tourhops.com
• Website: www.tourhops.com
• WhatsApp: Use the WhatsApp support link on our website